{"id":8218,"date":"2023-09-25T15:56:11","date_gmt":"2023-09-25T13:56:11","guid":{"rendered":"https:\/\/opranic.com\/retourformulier\/"},"modified":"2025-10-30T00:26:47","modified_gmt":"2025-10-29T23:26:47","slug":"retourformulier","status":"publish","type":"page","link":"https:\/\/opranic.com\/nl\/retourformulier\/","title":{"rendered":"Retourformulier"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[vc_row][vc_column width=&#8221;1\/4&#8243;]<style>.vcex-navbar.vcex_69f98e6f6cba2 a.vcex-navbar-link{color:#ffffff;background:#ee9305;text-transform:uppercase;}.vcex-navbar.vcex_69f98e6f6cba2 a.vcex-navbar-link:is(:hover,.active){color:#ffffff;background:#d6d6d6;}.vcex-navbar.vcex_69f98e6f6cba2 a.vcex-navbar-link:is(:active,.active){color:#ffffff;background:#262626;}<\/style><nav class=\"vcex-navbar vcex-navbar--expanded vcex-module vcex_69f98e6f6cba2\"><div class=\"vcex-navbar-inner wpex-clr\"><a href=\"https:\/\/opranic.com\/contact-us\/\" class=\"vcex-navbar-link vcex-navbar-link--4391 wpex-block wpex-float-left wpex-mb-5 theme-button minimal-border expanded has-bg-hover\"><span class=\"vcex-navbar-link-text\">Neem contact met ons op<\/span><\/a><a href=\"https:\/\/opranic.com\/reseller-inquiry\/\" class=\"vcex-navbar-link vcex-navbar-link--14643 wpex-block wpex-float-left wpex-mb-5 theme-button minimal-border expanded has-bg-hover\"><span class=\"vcex-navbar-link-text\">Reselleraanvraag<\/span><\/a><a href=\"https:\/\/opranic.com\/return-form\/\" class=\"vcex-navbar-link vcex-navbar-link--8218 wpex-block wpex-float-left wpex-mb-5 theme-button minimal-border expanded has-bg-hover\"><span class=\"vcex-navbar-link-text\">Retourformulier<\/span><\/a><\/div><\/nav><div class=\"vcex-spacing wpex-w-100 wpex-clear\"><\/div><div class=\"vcex-module vcex-divider vcex-divider-solid vcex-divider-center wpex-mx-auto wpex-block wpex-h-0 wpex-border-b wpex-border-solid wpex-border-main\"><\/div><div class=\"vcex-spacing wpex-w-100 wpex-clear\"><\/div>[vc_column_text]\n<h2 class=\"vcex-heading vcex-heading-plain vcex-module wpex-text-2xl wpex-font-normal wpex-mb-10 wpex-text-left vcex_6511575c2cfb8\"><span class=\"vcex-heading-inner wpex-inline-block\">ONS ADRES<\/span><\/h2>\n<div class=\"vcex-spacing wpex-w-100 wpex-clear vcex_6511575c2d39c\">Adres: OPRANIC, BOX 2356, 116 74 Stockholm<\/div>\n<div class=\"vcex-spacing wpex-w-100 wpex-clear vcex_6511575c2d39c\">Telefoon: <a href=\"tel:+46855920360\">+46 8 559 203 60<\/a><\/div>\n<div class=\"vcex-spacing wpex-w-100 wpex-clear vcex_6511575c2d39c\">Fax: <a href=\"fax:+4655116586\">+46 551 165 86<\/a><\/div>\n<div class=\"vcex-spacing wpex-w-100 wpex-clear vcex_6511575c2d39c\">E-mail: <a href=\"mailto:info@opranic.com\">info@opranic.com<\/a><\/div>\n[\/vc_column_text][\/vc_column][vc_column width=&#8221;3\/4&#8243;]<style>.vcex-heading.vcex_69f98e6f70995{text-transform:uppercase;}<\/style><h1 class=\"vcex-heading vcex-heading-plain vcex-module wpex-heading wpex-text-2xl vcex_69f98e6f70995\"><span class=\"vcex-heading-inner wpex-inline-block\">Formulier voor retouraanvraag<\/span><\/h1><div class=\"vcex-spacing wpex-w-100 wpex-clear\" style=\"height:20px;\"><\/div>[vc_column_text]Geachte klant,<\/p>\n<p>We begrijpen dat er verschillende redenen kunnen zijn om een product te retourneren. Bij Opranic streven we ernaar om dit proces te vereenvoudigen in overeenstemming met ons retourbeleid. Om uw retourzending te vergemakkelijken, kunt u dit formulier gebruiken om uw product te registreren. Vul de vereiste gegevens in en wij begeleiden je bij de volgende stappen.<\/p>\n<p>Als er sprake is van product- of transportschade, voeg dan een foto bij waarop de beschadigde plek te zien is. Dit versnelt de autorisatie van de RMA-aanvraag.<\/p>\n<p>Geef gedetailleerde informatie in de onderstaande velden.<\/p>\n<p>Met hartelijke groeten<br \/>\nOpranic[\/vc_column_text]<div class=\"vcex-shortcode wpex-clr\"><style id=\"wpforms-css-vars-8110\">\n\t\t\t\t#wpforms-8110 {\n\t\t\t\t--wpforms-field-size-input-height: 43px;\n--wpforms-field-size-input-spacing: 15px;\n--wpforms-field-size-font-size: 16px;\n--wpforms-field-size-line-height: 19px;\n--wpforms-field-size-padding-h: 14px;\n--wpforms-field-size-checkbox-size: 16px;\n--wpforms-field-size-sublabel-spacing: 5px;\n--wpforms-field-size-icon-size: 1;\n--wpforms-label-size-font-size: 16px;\n--wpforms-label-size-line-height: 19px;\n--wpforms-label-size-sublabel-font-size: 14px;\n--wpforms-label-size-sublabel-line-height: 17px;\n--wpforms-button-size-font-size: 17px;\n--wpforms-button-size-height: 41px;\n--wpforms-button-size-padding-h: 15px;\n--wpforms-button-size-margin-top: 10px;\n--wpforms-container-shadow-size-box-shadow: none;\n\t\t\t}\n\t\t\t<\/style><div class=\"wpforms-container wpforms-container-full wpforms-render-modern\" id=\"wpforms-8110\"><form id=\"wpforms-form-8110\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"8110\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/nl\/wp-json\/wp\/v2\/pages\/8218?wpforms_form_id=8110\" data-token=\"b0a6a2a307d5a97f52041bd30a06bb6a\" data-token-time=\"1777962607\"><noscript class=\"wpforms-error-noscript\">Schakel JavaScript in je browser in om dit formulier in te vullen.<\/noscript><div id=\"wpforms-error-noscript\" style=\"display: none;\">Schakel JavaScript in je browser in om dit formulier in te vullen.<\/div><div class=\"wpforms-field-container\"><div id=\"wpforms-8110-field_1-container\" class=\"wpforms-field wpforms-field-divider\" data-field-id=\"1\"><h3 id=\"wpforms-8110-field_1\" aria-errormessage=\"wpforms-8110-field_1-error\">RMA-formulier<\/h3><\/div><div id=\"wpforms-8110-field_3-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"3\"><fieldset><legend class=\"wpforms-field-label\">Naam klant <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><div class=\"wpforms-field-row wpforms-field-large\"><div class=\"wpforms-field-row-block wpforms-first wpforms-one-half\"><input type=\"text\" id=\"wpforms-8110-field_3\" class=\"wpforms-field-name-first wpforms-field-required\" name=\"wpforms[fields][3][first]\" placeholder=\"bijv. Jane\" aria-errormessage=\"wpforms-8110-field_3-error\" required><label for=\"wpforms-8110-field_3\" class=\"wpforms-field-sublabel after\">Eerste<\/label><\/div><div class=\"wpforms-field-row-block wpforms-one-half\"><input type=\"text\" id=\"wpforms-8110-field_3-last\" class=\"wpforms-field-name-last wpforms-field-required\" name=\"wpforms[fields][3][last]\" placeholder=\"Smith\" aria-errormessage=\"wpforms-8110-field_3-last-error\" required><label for=\"wpforms-8110-field_3-last\" class=\"wpforms-field-sublabel after\">Laatste<\/label><\/div><\/div><\/fieldset><\/div>\t\t<div id=\"wpforms-8110-field_6-container\"\n\t\t\tclass=\"wpforms-field wpforms-field-text\"\n\t\t\tdata-field-type=\"text\"\n\t\t\tdata-field-id=\"6\"\n\t\t\t>\n\t\t\t<label class=\"wpforms-field-label\" for=\"wpforms-8110-field_6\" >Telefoonnummer Naam bij<\/label>\n\t\t\t<input type=\"text\" id=\"wpforms-8110-field_6\" class=\"wpforms-field-medium\" name=\"wpforms[fields][6]\" >\n\t\t<\/div>\n\t\t<div id=\"wpforms-8110-field_2-container\" class=\"wpforms-field wpforms-field-layout\" data-field-id=\"2\"><div class=\"wpforms-field-layout-columns wpforms-field-layout-preset-50-50\"><div class=\"wpforms-layout-column wpforms-layout-column-50\" ><div id=\"wpforms-8110-field_4-container\" class=\"wpforms-field wpforms-field-email\" data-field-id=\"4\"><label class=\"wpforms-field-label\" for=\"wpforms-8110-field_4\">E-mailadres <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"email\" id=\"wpforms-8110-field_4\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][4]\" placeholder=\"Bijvoorbeeld jane.smith@email.com\" spellcheck=\"false\" aria-errormessage=\"wpforms-8110-field_4-error\" required><\/div><div id=\"wpforms-8110-field_23-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"23\"><label class=\"wpforms-field-label\" for=\"wpforms-8110-field_23\">Bestelnummer<\/label><input type=\"text\" id=\"wpforms-8110-field_23\" class=\"wpforms-field-medium\" name=\"wpforms[fields][23]\" aria-errormessage=\"wpforms-8110-field_23-error\" ><\/div><div id=\"wpforms-8110-field_11-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"11\"><label class=\"wpforms-field-label\" for=\"wpforms-8110-field_11\">Product SKU <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-8110-field_11\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][11]\" placeholder=\"bijvoorbeeld P6H900, ECO14T2 ....\" aria-errormessage=\"wpforms-8110-field_11-error\" required><\/div><div id=\"wpforms-8110-field_16-container\" class=\"wpforms-field wpforms-field-select wpforms-field-select-style-classic\" data-field-id=\"16\"><label class=\"wpforms-field-label\" for=\"wpforms-8110-field_16\">Reden voor terugkeer <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><select id=\"wpforms-8110-field_16\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][16]\" required=\"required\"><option value=\"Defect\"  class=\"choice-1 depth-1\"  >Defect<\/option><option value=\"Verkeerd item verzonden\"  class=\"choice-2 depth-1\"  >Verkeerd item verzonden<\/option><option value=\"Spijt\"  class=\"choice-3 depth-1\"  >Spijt<\/option><option value=\"Beschadigd transport\"  class=\"choice-4 depth-1\"  >Beschadigd transport<\/option><option value=\"Ontevreden over product\"  class=\"choice-5 depth-1\"  >Ontevreden over product<\/option><option value=\"Onderdelen ontbreken in pakket\"  class=\"choice-6 depth-1\"  >Onderdelen ontbreken in pakket<\/option><option value=\"Andere reden - omschrijven bij opmerkingen\"  class=\"choice-7 depth-1\"  >Andere reden - omschrijven bij opmerkingen<\/option><\/select><\/div><div id=\"wpforms-8110-field_18-container\" class=\"wpforms-field wpforms-field-file-upload\" data-field-id=\"18\"><label 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class=\"dz-message\">\n\t\t<svg  viewBox=\"0 0 640 640\" focusable=\"false\" data-icon=\"inbox\" width=\"50px\" height=\"50px\" fill=\"currentColor\" aria-hidden=\"true\">\n\t\t\t<path d=\"M352 173.3L352 384C352 401.7 337.7 416 320 416C302.3 416 288 401.7 288 384L288 173.3L246.6 214.7C234.1 227.2 213.8 227.2 201.3 214.7C188.8 202.2 188.8 181.9 201.3 169.4L297.3 73.4C309.8 60.9 330.1 60.9 342.6 73.4L438.6 169.4C451.1 181.9 451.1 202.2 438.6 214.7C426.1 227.2 405.8 227.2 393.3 214.7L352 173.3zM320 464C364.2 464 400 428.2 400 384L480 384C515.3 384 544 412.7 544 448L544 480C544 515.3 515.3 544 480 544L160 544C124.7 544 96 515.3 96 480L96 448C96 412.7 124.7 384 160 384L240 384C240 428.2 275.8 464 320 464zM464 488C477.3 488 488 477.3 488 464C488 450.7 477.3 440 464 440C450.7 440 440 450.7 440 464C440 477.3 450.7 488 464 488z\"\/>\n\t\t<\/svg>\n\n\t\t<span class=\"modern-title\">\n\t\t\t\t\t\t\tDrag &amp; Drop Files, \t\t\t\t<span>Choose Files to Upload<\/span>\n\t\t\t\t\t<\/span>\n\n\t\t\t\t\t<span class=\"modern-hint\">Je kunt tot 4 bestanden uploaden.<\/span>\n\t\t\t<\/div>\n<\/div>\n\n<input\n\t\ttype=\"text\"\n\t\tautocomplete=\"off\"\n\t\treadonly\n\t\tclass=\"dropzone-input\"\n\t\tstyle=\"position:absolute!important;clip:rect(0,0,0,0)!important;height:1px!important;width:1px!important;border:0!important;overflow:hidden!important;padding:0!important;margin:0!important;\"\n\t\tid=\"wpforms-8110-field_18\"\n\t\tname=\"wpforms_8110_18\" \t\tvalue=\"\">\n<\/div><\/div><div class=\"wpforms-layout-column wpforms-layout-column-50\" ><div id=\"wpforms-8110-field_5-container\" class=\"wpforms-field wpforms-field-phone\" data-field-id=\"5\"><label class=\"wpforms-field-label\" for=\"wpforms-8110-field_5\">Telefoonnummer <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"tel\" id=\"wpforms-8110-field_5\" class=\"wpforms-field-medium wpforms-field-required wpforms-smart-phone-field\" data-rule-smart-phone-field=\"true\" name=\"wpforms[fields][5]\" aria-label=\"Telefoonnummer\" aria-errormessage=\"wpforms-8110-field_5-error\" required><\/div><div id=\"wpforms-8110-field_24-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"24\"><label class=\"wpforms-field-label\" for=\"wpforms-8110-field_24\">Gekocht bij<\/label><input type=\"text\" id=\"wpforms-8110-field_24\" class=\"wpforms-field-medium\" name=\"wpforms[fields][24]\" placeholder=\"Naam wederverkoper\" aria-errormessage=\"wpforms-8110-field_24-error\" ><\/div><div id=\"wpforms-8110-field_13-container\" class=\"wpforms-field wpforms-field-date-time\" data-field-id=\"13\"><label class=\"wpforms-field-label\" for=\"wpforms-8110-field_13\">Aankoopdatum <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><div class=\"wpforms-datepicker-wrap\"><input type=\"text\" id=\"wpforms-8110-field_13\" class=\"wpforms-field-date-time-date wpforms-datepicker wpforms-field-required wpforms-field-medium\" data-date-format=\"d\/m\/Y\" data-disable-past-dates=\"0\" data-input=\"true\" name=\"wpforms[fields][13][date]\" placeholder=\"MM\/DD\/JJ\" aria-errormessage=\"wpforms-8110-field_13-error\" required><a title=\"Wis datum\" data-clear role=\"button\" tabindex=\"0\" class=\"wpforms-datepicker-clear\" aria-label=\"Wis datum\" style=\"display:none;\"><\/a><\/div><\/div><div id=\"wpforms-8110-field_17-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"17\"><label class=\"wpforms-field-label\" for=\"wpforms-8110-field_17\">Beschrijf het probleem <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-8110-field_17\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][17]\" placeholder=\"bijv. aangekomen met transportschade\" aria-errormessage=\"wpforms-8110-field_17-error\" required><\/div><div id=\"wpforms-8110-field_22-container\" class=\"wpforms-field 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)();\n\t\t\t<\/script><\/div><!-- .wpforms-field-container --><div class=\"wpforms-recaptcha-container wpforms-is-recaptcha wpforms-is-recaptcha-type-v2\" ><div class=\"g-recaptcha\" data-sitekey=\"6LcFqsssAAAAAJ5CHAKuH1vdKdhDrTWFHXfS-Tu-\"><\/div><input type=\"text\" name=\"g-recaptcha-hidden\" class=\"wpforms-recaptcha-hidden\" style=\"position:absolute!important;clip:rect(0,0,0,0)!important;height:1px!important;width:1px!important;border:0!important;overflow:hidden!important;padding:0!important;margin:0!important;\" data-rule-recaptcha=\"1\"><\/div><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"8110\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/opranic.com\/nl\/wp-json\/wp\/v2\/pages\/8218\"><input type=\"hidden\" name=\"url_referer\" value=\"\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-8110\" class=\"wpforms-submit\" data-alt-text=\"Versturen...\" data-submit-text=\"VERZENDEN\" aria-live=\"assertive\" value=\"wpforms-submit\">VERZENDEN<\/button><img src=\"https:\/\/opranic.com\/wp-content\/plugins\/wpforms\/assets\/images\/submit-spin.svg\" class=\"wpforms-submit-spinner\" style=\"display: none;\" width=\"26\" height=\"26\" alt=\"Bezig met laden\"><\/div><\/form><\/div>  <!-- .wpforms-container --><\/div>[vc_column_text]Door op de knop &#8220;SUBMIT&#8221; te klikken,<br \/>\nIk geef toestemming voor de verwerking van persoonlijke gegevens[\/vc_column_text][\/vc_column][\/vc_row]\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column width=&#8221;1\/4&#8243;][vc_column_text] ONS ADRES Adres: OPRANIC, BOX 2356, 116 74 Stockholm Telefoon: +46 8 559 203 60 Fax: +46 551 165 86 E-mail: info@opranic.com [\/vc_column_text][\/vc_column][vc_column width=&#8221;3\/4&#8243;][vc_column_text]Geachte klant, We begrijpen dat er verschillende redenen kunnen zijn om een product te retourneren. Bij Opranic streven we ernaar om dit proces te vereenvoudigen in overeenstemming met ons retourbeleid.&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"_joinchat":[],"footnotes":""},"class_list":["post-8218","page","type-page","status-publish","hentry","entry","no-media"],"acf":[],"_links":{"self":[{"href":"https:\/\/opranic.com\/nl\/wp-json\/wp\/v2\/pages\/8218","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/opranic.com\/nl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/opranic.com\/nl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/opranic.com\/nl\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/opranic.com\/nl\/wp-json\/wp\/v2\/comments?post=8218"}],"version-history":[{"count":0,"href":"https:\/\/opranic.com\/nl\/wp-json\/wp\/v2\/pages\/8218\/revisions"}],"wp:attachment":[{"href":"https:\/\/opranic.com\/nl\/wp-json\/wp\/v2\/media?parent=8218"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}