FAQ - CALEFACCIÓN DE EXTERIOR POR INFRARROJOS

DEACTIVATE TITLT SWITCH FOR STAR18RS

The tilt protection can be disabled. Please follow the instructions below:

«E3» indicates that the tilt switch is activated.

It is possible to deactivate the tilt switch. We have made it deliberately more challenging to prevent customers from accidentally disabling it. I will explain the steps one by one:

1. First, you need to unplug and reconnect the heater. (Have the remote control ready because you only have a few seconds to make the changes after reconnecting.)
2. Immediately after reconnecting, when you see the lights circling, you must press the timer button (bottom-right), the thermostat button (bottom-left), and the level button (center) within 2 seconds.
3. If you did this part correctly, you should see the letter A or P on the display. This means you succeeded.
4. Since the default setting is for the tilt-over switch to be active, you should see the letter A. Now, you can use the + and – buttons to toggle between A and P. To deactivate the tilt switch, set it to P, and then you can turn off the unit using the power button.
   When you turn it on again, the tilt switch should be deactivated, and it will remain so unless you repeat the steps to activate it again.

Please also see this video, which shows the process described above.

https://opranic.com/external/video/norveco_star18rs_tilt.mp4

 

THESE INSTRUCTIONS ARE FOR V50 or V70 Series with remote control

If the display on the heater shows «ER» when it is connected to the power grid, this may indicate that the electronic tilt switch is activated. Follow these steps to deactivate the tilt switch:

Make sure the heater is positioned so that the LCD screen is facing up or angled up to 90° to the right or left. It must not be facing down.
When you turn on the power to the unit or plug it into an outlet, press «T-» and then immediately «T+». The display will then show «OF» or «ON» – where «OF» means that the tip-over protection is deactivated and «ON» means it is activated.
Select «OF» to deactivate the electronic tilt switch.

When the tilt switch is deactivated, the heater can operate in all directions and can be mounted on a wall or ceiling.

Note: For safety reasons, the heater cannot be placed on a stand when the tilt switch is deactivated.

The heater now works in all mounting directions and can only be mounted on a wall or ceiling.

NOTE! For safety reasons, the heater cannot be mounted on a stand when the tilt switch is deactivated.

Los productos Opranic se venden a través de mayoristas, tiendas minoristas y comercio electrónico. En cada país, nos esforzamos por tener un distribuidor que distribuya los productos localmente a minoristas y mayoristas. También puedes comprar nuestros productos directamente en nuestro sitio web https://www.opranic.com.

Sí, siempre que sigas las distancias de seguridad especificadas en el manual que acompaña al calentador. También está disponible en nuestra mediateca.

La longitud del cable varía de 1,85 a 1,95 metros, según el modelo, y tiene una clavija F de tipo europeo.

La compra incluye un calentador, un manual, tornillos, 4 soportes de montaje y un mando a distancia para las versiones «R».
Si te falta algo en la caja, ponte en contacto con nosotros y te enviaremos la pieza que te falte inmediatamente.

Para montaje en pared o techo, la distancia al suelo debe ser de al menos 1,8 metros, de acuerdo con la normativa CE.
Una altura de instalación recomendada, por ejemplo para una terraza, es de 1,8-2,3 metros para potencias de hasta 2300 W. La serie VEGA requiere alturas de instalación superiores a partir de 4 metros.

Evita utilizar un alargador, ya que podría sobrecalentarse y suponer un riesgo de incendio. Si es necesario un cable alargador, debe tener un tamaño mínimo de 1,5 mm y una corriente nominal de al menos 10 A. No conectes varios aparatos eléctricos al cable alargador para evitar sobrecargas.

Sí, el mando a distancia es el mismo para todos los calefactores con mando a distancia Opranic.
Si compras dos calefactores, puedes utilizar el mismo mando a distancia para ambos.
Sólo tienes que apuntar con el mando a distancia al calefactor (distancia máxima 8-10 metros) y seleccionar la potencia deseada.

No, los modelos termostáticos no tienen niveles de potencia.
Tienen un sensor de temperatura dentro del calentador que se enciende y se apaga en función de la temperatura de la resistencia.
Puedes ajustar el termostato para que se apague/encienda varias veces por hora o tenerlo al máximo para un funcionamiento continuo.

Theoretically, you will always have the same level of radiant heat on your skin regardless of the ambient temperature. However, the cooling effect caused by low temperatures and air movements cools the skin and to compensate for this you need to add more energy (heat).

Opranic heaters convert 96% of the energy into radiant heat, so Opranic heaters are very efficient, have the highest wind resistance of all outdoor heaters on the market due to the unique radiation technology which also has a very high absorption level for human skin.

For an insulated indoor room, a 2300W heater is sufficient to heat up 23 square meters. But for an outdoor environment where you have no insulation and the energy is consumed by constant air movements, a 2300W heater covers an area of approximately 13 square meters.

See our images and guides for heat coverage in the sidebar to the right.

If you need further assistance, please contact us!

No, we do not offer a stand for the wall-mounted heaters due to safety regulations. Mounting a wall-mounted heater on a stand may violate legal requirements and pose serious risks. Wall-mounted heaters are designed to be installed on walls and meet specific safety and performance standards for that configuration.

If you need a portable heating solution, we recommend our heaters in the THOR or STAR series. These models are specifically designed to be portable and meet the necessary safety regulations for portable infrared heaters. They provide safe and efficient heating while complying with all necessary standards.

Opranic heaters are made to withstand rust and oxidation. Strong direct sunlight, snow, and other weather conditions deteriorate all materials over time, so to keep your heater in good condition, we recommend either installing it under a roof or covering it for an extended period when not in use.

The housing is made of aluminum and will have very little degradation from outdoor use.

The front grille is made of chrome-plated steel and may have some tendency to react to an outdoor climate. However, if you experience that the front grille deteriorates, it is possible to replace the grille. Contact us and we will help you with a replacement front grille.

The side covers are made of special fiberglass-reinforced plastic which has a very high level of protection against all weather influences. But if you have accidentally dropped the heater and the plastic has broken, contact us and we will help you with a new side cover.

Los calentadores Opranic tienen una garantía de 2 a 5 años, según el modelo.