Privacy Policy

1) Introduction and Contact Details of the Controller

1.1 We are pleased that you are visiting our website and thank you for your interest. This policy informs you about the handling of your personal data when using our website. Personal data is any data with which you can be personally identified.

1.2 The controller for data processing on this website is Opranic AB Box 2548 116 74 Stockholm Sweden Tel.: +46855920360 E-Mail: kontakt@opranic.se.

2) Data Collection When Visiting Our Website

If you use our website for information purposes only we only collect data that your browser transmits to the site server (server log files). This data includes:

• Visited website
• Date and time of access
• Amount of data sent
• Source/link from which you came
• Browser used
• Operating system used
• IP address (in anonymized form)

The processing is carried out based on our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way unless required by law.

3) Cookies

We use cookies to make our website more attractive and to enable the use of certain functions. You can set your browser to inform you about the setting of cookies and decide individually whether to accept them. Please note that if cookies are not accepted the functionality of our website may be restricted.

4) Contacting Us

4.1 WhatsApp Business

We offer visitors the opportunity to contact us via WhatsApp. If you contact us via WhatsApp we will store and use your mobile phone number and any other information you provide to respond to your request. Your data will be used exclusively for this purpose and will not be shared with third parties. For more information please refer to WhatsApp’s privacy policy.

4.2 Contact Form and Email

When you contact us via contact form or email your personal data will be processed exclusively to respond to your request. The legal basis for this processing is our legitimate interest in responding to your request. If your contact is aimed at a contract the additional legal basis for processing is the performance of that contract.

5) Data Processing When Opening a Customer Account

Personal data will be collected and processed when you open a customer account. This data is necessary for the performance of the contract. You can delete your customer account at any time by contacting us.

6) Use of Customer Data for Direct Marketing

6.1 Subscribe to Our Email Newsletter

If you subscribe to our email newsletter we will send you information about our offers. You can unsubscribe at any time via the link in the newsletter. We use the double opt-in procedure to verify your subscription.

6.2 Sending the Email Newsletter to Existing Customers

If you have provided us with your email address when purchasing goods or services we may send you information about similar goods or services. You can opt-out of these emails at any time.

6.3 MailChimp

Our email newsletters are sent via MailChimp. For more information please refer to MailChimp’s privacy policy.

7) Data Processing for Order Processing

For order processing we share your data with transport companies and payment service providers like Stripe. Your data will be used solely for processing your order. For more details please refer to Stripe’s privacy policy.

8) Site Functionalities

8.1 Google Maps

We use Google Maps to display our location and help with directions. For more information please refer to Google’s privacy policy.

8.2 Google reCAPTCHA

We use Google reCAPTCHA to verify that data entered on our site is by a human. For more information please refer to Google’s privacy policy.

9) Tools and Miscellaneous

We use a cookie consent tool to obtain your consent for cookies that require it. This ensures that cookies are only set if you consent.

10) Rights of the Data Subject

You have the right to:

• Access your personal data.
• Correct inaccurate data.
• Request deletion of your data.
• Restrict or object to the processing of your data.
• Data portability.
• Withdraw consent at any time.

To exercise these rights please contact us at the address provided in this policy.

11) Duration of Storage of Personal Data

The duration of storage of personal data is determined by the legal basis for processing and the purpose of processing. Data will be deleted when it is no longer necessary for the purposes for which it was collected.